The Tech Helpdesk is there to support you in your daily tasks.

Tech includes:

Computers, Laptops, Tablets, Phones, Servers, VOIP Phone systems, CCTV, and all operational software like Microsoft 365, SAGE, TRAMS, and Havenstar. The Tech Team also manages the support functions that relate to Websites, External Support Technicians, Cloud Storage Facilities, and Security.

If you encounter issues or you require operational support, or if you require replacement equipment then the first step you should take is the completion of the form on the button below.

If for some reason the form is not operating correctly, or you are not able to access the internet or the portal you should take one of the following steps –

• Call the Tech Help Desk number on 01933 449077. If not answered immediately, please leave a message. A ticket will then be logged into the system and a member of our team will get back to you.

• If an email or call cannot be made, it is possible to SMS the Tech Help Desk on 07537431554, this will also create a ticket in the system. This mobile number cannot accept calls.

Please note, EMAIL is no longer a valid method for obtaining support, upon receipt, a reminder will be sent and the email deleted.