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HR Hub


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HR Hub


The HR Hub platform allows you to easily manage your personal details, holiday requests and team calendars etc. Scroll below to see the User Guide & training videos for the HR Hub.
You can also use this section to submit any HR queries, confidential concerns or GDPR concerns and also find out more about what Tingdene are doing for Mental Health in the workplace.


 

DESIGNED WITH YOU IN MIND

The HR Hub has been designed with you in mind and this user guide has been created to help you get the most out of it. With the HR Hub you’re able to book leave, see team calendars and easily manage your personal details. You can access the HR Hub from a laptop, computer, tablet or mobile device, giving you the freedom to manage your profile on the go.

 

HR HUB USER GUIDE

This user guide will give you a brief introduction to the HR Hub and help you to navigate through the system with images and bitesized videos. We’ve been getting the HR Hub ready for you to use, so you’ll be able to put your learning from this guide into practice as soon as you log in.

 

 

HR Hub Training Videos

The video clips below provide an overview and training guide to various aspects of the HR Hub.
You may not have access to all the HR Hub aspects shown in the videos as your access is permission led, your permissions relate to your current role.

 

How to use shift scheduling and timesheets

HOW TO BOOK TIME OFF IN LIEU - REGULAR WORKING HOURS AND DAYS

 

HOW TO ADD TRAINING

 

RECRUITMENT MODULE

 

HOW TO DISQUALIFY A CANDIDATE

 
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Mental Health in the Workplace


Mental Health in the Workplace


Our aim is to promote a positive working environment

An environment where employees collaborate to achieve the goals of the business; promote physical and mental wellbeing and encourage diversity by providing opportunities for people of all backgrounds.

The company encourages employees to talk about their mental health matters in the same way they would their physical health, in doing so the company is able to assist all employees in receiving advise and support.

 
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Tingdene Employee and Family Assist


Tingdene Employee and Family Assist


A confidential support service

Sometimes it can be difficult to balance the pressures of work with the needs of home life.

We recognise help is sometimes needed to deal with the challenges you may face in life, both practical and emotional.  

Our Health and wellbeing support programme provides each employee with up to eight structured telephone counselling sessions per annum. Operated and managed independently by Health Assured*, all employees and their immediate family are provided with independent and confidential help, support and counselling services over the telephone or online with qualified and experienced therapists.

 

Support provided for you:

• Family issues
• Medical Information
• Alcohol or drug issues
• Gambling issues
• Consumer issues
• Financial Information
• Relationships

 

• Childcare advice
• Domestic abuse
• Tax information
• Legal information
• Housing concerns
• Stress and anxiety
• Retirement
• Bereavement

HEALTH
• Nutritional advice
• Personal coaching
• Health checks
• Medical factsheets
• Fitness advice
• BMI assessment

CALL TELEPHONE COUNSELLING ON 0800 030 5182

Your call will always be answered by a qualified, experienced counsellor who will offer help and support in a professional, friendly and non-judgemental manner.

*Health Assured provides a British Association for Counselling and psychotherapy (BACP) accredited counselling service and is an organisational member of the Association for Counselling and the Employee Assistance Programme Association (EAPA). Telephone counselling and legal and financial telephone services are quality assured in accordance with ISO 9001:2008

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HR Queries


HR Queries


If you have a personal HR query or need some general help and advice, please complete our employee form below. 
We will process your query as soon as possible and with strict confidentiality.

 
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In Confidence


In Confidence


We’re here for you

Whilst there are perhaps few words we can say to you to assist you in your time of need, we want to remind you that the Tingdene Employee Assist Service is there for you. We urge you to click the link and make a call. This service is confidential and here for you.

The form below allows you to tell us confidentially about any concerns that you have about either yourself or a colleague.  If there is anything you think we can do to assist you or  if there is anybody you would like us to talk to on your behalf please don’t hesitate to get in touch.

 
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Report a GDPR Concern


Report a GDPR Concern


As you are all aware, here at Tingdene we take data protection very seriously and strictly adhere to the regulations set out in the General Data Protection Regulation (GDPR).  

The company’s CFO is appointed as the Data Protection Champion.  The champion has ultimate responsibility for data protection matters and particularly whether any concerns should be notified to the Information Commissioner’s Office (ICO).

We must ensure we have the right procedures in place to detect, report and investigate a personal data breach – for example if we lose personal data, or disclose data to the wrong recipient.  The GDPR has brought in a breach notification responsibility for all organisations to report to the ICO.  Not all breaches will have to be notified to the ICO – only where the individual is likely to suffer some form of damage, such as through identity theft or a confidentiality breach.  If we do need to report, we have only 72 hours from the discovery of the breach to do so – it’s therefore vitally important that any suspected breaches are immediately reported.

With this in mind, we would encourage you to report any concerns, questions or comments regarding data protection on the form below. 

 
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Appraisals


Appraisals


This year’s appraisal process will be undertaken throughout the months of September and October, and will be the same format right across the Tingdene Group ensuring fairness and consistency.

Timeline for the Appraisal process

  • 22 August: Appraisal documentation available below for download

  • 22 August onwards:

    • Appraisal information and guidance should be reviewed

    • Self-Assessments to be undertaken, completed by team members and shared with their Line Managers one week prior to the appraisal

    • Line Managers should agree the date for the appraisal with their team member

  • 1 September – 31 October:

    • Appraisals to be held

    • Summary of appraisal finalised, agreed and review dates discussed (as applicable)

    • Document to be uploaded onto Sage under the “Appraisal” tab of the document upload area.
      (Please find guidance document attached below. Contact HR for further guidance if unsure)

  • 31 October:

    • Deadline for submissions

Appraisal Guide


Your Appraisal


Guidance to Uploading your Team Members’ Appraisal to the HR Hub